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Abstract
This study seeks to find out the factors that affect lecturers’ performance in Indonesia. Data were collected through a questionnaire participated by 178 active lecturers at the State Polytechnic of Kupang. The present study is important since it may give solutions to enhance the performance of Kupang State Polytechnic lecturers. Data analysis was conducted using the principles of Structural Equation Modeling (SEM). The results of this study demonstrated that there are direct and indirect influences of organizational culture and commitment toward lecturer performance as mediated by Organizational Citizenship Behavior (OCB). This shows the importance of OCB as a situational factor that can improve the performance of teaching staff in an educational institution.
Abstrak
Penelitian ini menyelidiki faktor-faktor yang berpengaruh terhadap kinerja dosen di Indonesia. Pengumpulan data dilakukan dengan kuesioner dengan 178 dosen aktif Politeknik Negeri Kupang sebagai responden. Penelitian ini penting karena dapat memberikan solusi bagi peningkatan kinerja dosen di Politeknik Negeri Kupang. Data dianalisa dengan menggunakan Structural Equation Modeling (SEM). Secara langsung maupun tidak langsung terdapat pengaruh dari budaya dan komitmen organisasi terhadap kinerja dosen yang diperantarai oleh Organizational Citizenship Behavior (OCB). Penelitian ini mengetengahkan pentingnya OCB sebagai faktor situasional yang dapat meningkatkan kinerja tenaga pengajar di suatu lembaga pendidikan.
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Copyright (c) 2023 Tuti Setyorini, Janri Delastriani Manafe, Indawati Jauhar Nino
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
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- Allen NJ, Meyer JP. The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology 1990;63:1–18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
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- Rangkuti F. Riset pemasaran. Gramedia Pustaka Utama; 1997.
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- Organ DW. Organizational citizenship behavior: The good soldier syndrome. Lexington Books/DC Heath and Com;1988.
- Tinggi DJP. Pedoman Beban Kerja Dosen dan Evaluasi Pelaksanaan Tridharma Perguruan Tinggi 2010.
- Fornell C, Larcker DF. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 1981;18:39–50. https://doi.org/10.1177/002224378101800104
- Chin WW. The partial least squares approach to structural equation modeling. Modern Methods for Business Research 1998;295:295–336.
- Tolentino RC. Organizational commitment and job performance of the academic and administrative personnel. International Journal of Information Technology and Business Management 2013;15:51–9.
- Ahmad H, Ahmad K, Shah IA. Relationship between job satisfaction, job performance attitude towards work and organizational commitment. European Journal of Social Sciences 2010;18:257–67.
- Shaw JD, Delery JE, Abdulla MHA. Organizational commitment and performance among guest workers and citizens of an Arab country. Journal of Business Research 2003;56:1021–30. https://doi.org/10.1016/S0148-2963(01)00316-2
- Loan L. The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters 2020;10:3307–12. DOI:10.5267/j.msl.2020.6.007
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References
Nurtjahjani F, Batilmurik RW, Masreviastuti M. Pengaruh Gaya Kepemimpinan Transformasional terhadap Keterlibatan Kerja Dimediasi Kepuasan Kerja. Jurnal Bisnis Dan Ekonomi 2020;27:191–204. https://unisbank.ac.id/ojs/index.php/fe3/article/view/8251
Salimil Gh, Mohammadi M, Mokhtari Z. The Impact Of Emotional Intelligence On Employees’job Satisfaction And Job Performance At Higher Education Institutions: A Case Study Of Shiraz University 2015. https://dorl.net/dor/20.1001.1.20086369.1394.6.22.3.9
Jyoti J, Bhau S. Transformational Leadership And Job Performance: A Study Of Higher Education. Journal Of Services Research 2015;15.
Khan MA, Md Yusoff R, Hussain A, Binti Ismail F. The mediating effect of job satisfaction on the relationship of HR practices and employee job performance: Empirical evidence from higher education sector. International Journal of Organizational Leadership 2019;8:78–94. http://dx.doi.org/10.33844/ijol.2019.60392
Robbins SP, Judge T. Essentials of organizational behavior 2012.
Allen NJ, Meyer JP. The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology 1990;63:1–18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
Paramita E, Lumbanraja P, Absah Y. The Influence of Organizational Culture and Organizational Commitment on Employee Performance and Job Satisfaction as a Moderating Variable at PT. Bank Mandiri (Persero), Tbk. International Journal of Research and Review 2020;7:273–86.
Jung JY, Hong S. Organizational citizenship behaviour (OCB), TQM and performance at the maquiladora. International Journal of Quality & Reliability Management 2008. https://doi.org/10.1108/02656710810898612
Ivancevich JM. Human resource management. New York: Mc GrawHill 2007.
Trisnaningsih S. Faktor-faktor yang mempengaruhi kinerja dosen akuntansi. Jurnal Akuntansi Dan Auditing 2011;8:83–94.https://doi.org/10.14710/jaa.v8i1.4349
Hakim W, Fernandes A. Moderation effect of organizational citizenship behavior on the performance of lecturers. Journal of Organizational Change Management 2017. https://doi.org/10.1108/JOCM-11-2016-0242
Yiing LH, Ahmad KZ bin. The moderating effects of organizational culture on the relationships between leadership behaviour and organizational commitment and between organizational commitment and job satisfaction and performance. Leadership & Organization Development Journal 2009. https://doi.org/10.1108/01437730910927106
Thach PN, Phuong BH, Dung CC, Van LH, Diep PTH. A dynamic fuzzy multiple criteria decision-making approach for lecturer performance evaluation. Journal of Management Information and Decision Sciences 2019;22:250–61.
Batilmurik RW, Noermijati A. Organizational commitment of police officers: A static study technique in Indonesian national police. Journal of Advanced Research in Dynamic and Control Systems 2019;11:1876–84.
Batilmurik R, Sudiro A, Noermijati N, Rohman F. The Role of Organizational Citizenship Behavior As Relations Mediator: Study Of Personality And Performance Of Police In Indonesia. International Journal of Scientific & Technology Research 2020;9:133–40.
Mone RH, Batilmurik RW, Bire AR. Peran Komitmen Organisasional Terhadap Kinerja Tenaga Keperawatan Pada Rumah Sakit Jiwa Naimata Kupang. Jurnal Pendidikan Ilmu Pengetahuan Sosial (JPIPS) 2020;12:79–86.
Tharikh SM, Ying CY, Saad ZM. Managing job attitudes: The roles of job satisfaction and organizational commitment on organizational citizenship behaviors. Procedia Economics and Finance 2016;35:604–11. https://doi.org/10.1016/S2212-5671(16)00074-5
Diary NLPD, Perdanawati LPVI, Adiandari AM, Wijaya BA. Analysis Of The Effect Of Leadership And Organizational Culture On Organizational Citizenship Behavior With Job Satisfaction As An Intervening Variable At Ubud Wana Resort, Gianyar. ADI Journal on Recent Innovation (AJRI) 2020;1:121–9. https://doi.org/10.34306/ajri.v1i2.42
Sidin I, Rivai F, Bulu RM. The role of Bugis cultural value to leader-member exchange and organizational citizenship behavior of Bugis nurses in Makassar. Enfermería Clínica 2020;30:217–20. https://doi.org/10.1016/j.enfcli.2020.06.052
Sidin AI, Mangilep AU, Ayuningsih T. Can Buginese values foster the organizational citizenship behavior (OCB) of civilservants in local hospital in Makassar, South Sulawesi, Indonesia. Enfermería Clínica 2020;30:229–32. https://doi.org/10.1016/j.enfcli.2020.06.049
Ekasari PA, Noermijati N, Dewanto A. Organizational culture: A key factor to improve nurse performance. Enfermería Clínica 2020;30:118–22. https://doi.org/10.1016/j.enfcli.2020.06.027
Harwiki W. The impact of servant leadership on organization culture, organizational commitment, organizational citizenship behaviour (OCB) and employee performance in women cooperatives. Procedia-Social and Behavioral Sciences 2016;219:283–90.
https://doi.org/10.1016/j.sbspro.2016.04.032
Sun HJ, Yoon HH. Linking Organizational Virtuousness, Engagement, and Organizational Citizenship Behavior: The Moderating Role of Individual and Organizational Factors. Journal of Hospitality & Tourism Research 2020:1096348020963701. https://doi.org/10.1177/1096348020963701
Popescu AM, Deaconu A, Popescu T. Organization’s Age and Organizational Citizenship Behavior (OCB), Performance Criteria at SMEs Level. Case Study–Bucharest–Ilfov Development Region. Procedia Economics and Finance 2015;22:645–54. https://doi.org/10.1016/S2212-5671(15)00278-6
Field A. Discovering statistics using IBM SPSS statistics. sage; 2013.
Rangkuti F. Riset pemasaran. Gramedia Pustaka Utama; 1997.
Slovin E. Slovin’s Formula for Sampling Technique.[Paper reference1] 1960.
Organ DW. Organizational citizenship behavior: The good soldier syndrome. Lexington Books/DC Heath and Com;1988.
Tinggi DJP. Pedoman Beban Kerja Dosen dan Evaluasi Pelaksanaan Tridharma Perguruan Tinggi 2010.
Fornell C, Larcker DF. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 1981;18:39–50. https://doi.org/10.1177/002224378101800104
Chin WW. The partial least squares approach to structural equation modeling. Modern Methods for Business Research 1998;295:295–336.
Tolentino RC. Organizational commitment and job performance of the academic and administrative personnel. International Journal of Information Technology and Business Management 2013;15:51–9.
Ahmad H, Ahmad K, Shah IA. Relationship between job satisfaction, job performance attitude towards work and organizational commitment. European Journal of Social Sciences 2010;18:257–67.
Shaw JD, Delery JE, Abdulla MHA. Organizational commitment and performance among guest workers and citizens of an Arab country. Journal of Business Research 2003;56:1021–30. https://doi.org/10.1016/S0148-2963(01)00316-2
Loan L. The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters 2020;10:3307–12. DOI:10.5267/j.msl.2020.6.007
Levin KA. Study design III: Cross sectional studies. Evidence-Based Dentistry 2006;7:24–5. https://doi.org/10.1038/sj.ebd.6400375