TANGKAS GAPARA, I. G. W.; ADI PUTRAWAN, A.; HARINI PUSPITA, N. N. Penerapan XGBoost untuk Prediksi Status Pelanggan di PT. XYZ dan Pencegahan Churn Berdasarkan Riwayat Interaksi Customer Service. Jurnal Informatika Polinema, [S. l.], v. 12, n. 4, p. 729–736, 2026. DOI: 10.33795/jip.v12i4.9921. Disponível em: https://jurnal.polinema.ac.id/index.php/jip/article/view/9921. Acesso em: 5 oct. 2026.